This page sets out how we handle your personal information when you ask us about cleaning in Egham.
What we ask for
If you use the quote form or phone us, we take your name, phone number and the postcode of the property, plus your email address and notes about the job if you choose to give them. That is all we ask for and all we keep.
Why we hold it
It lets us price the job, arrange the visit and contact you about the booking. The lawful basis is that the processing is necessary to take steps at your request before entering into a contract, and afterwards our legitimate interest in running the job.
How long we keep it
We delete enquiries that never become bookings after 12 months, and keep records of completed work for six years in case they are needed for tax or a dispute.
Who sees it
Only the people booking your job and the cleaners who carry it out. We do not sell your details and we do not pass them to marketing companies. Our website runs on a third-party host, and anything sent through the form goes securely to our booking system.
Cookies
The cookie policy covers these.
Your rights over your data
You may ask to see the information we hold on you, to correct it, or to have it erased. Ring 020 8077 3983 and we will take care of it. If you are unhappy with how we handle your request, you can complain to the Information Commissioner’s Office (ico.org.uk).